Frequently asked questions
How to find a trusted Digital Signature Certificate partner or agent.
How do I find a DSC provider near me?
Look for an authorised partner or reseller of a licensed Certifying Authority rather than an unverified seller. A genuine partner runs your video verification, issues on a FIPS-certified token, and can help with renewals and driver setup.
What should I check before choosing a DSC agent?
Confirm the agent represents a CCA-licensed Certifying Authority, that the certificate will be issued in your own name, and that you receive the token and download credentials directly. Avoid anyone who wants to keep your token password or sign on your behalf.
Can I get a DSC without visiting an agent in person?
Yes. Paperless, video-based verification means the whole process can be done remotely with the token couriered to you. A local partner is useful mainly for hands-on help, not because physical presence is required.
What does a DSC partner actually do?
A partner collects your documents, runs the application through the Certifying Authority's system, helps with the video and OTP steps, and hands over the certificate on a token. Good partners also support you at renewal and with installation.
Is it safe to buy a DSC through a reseller?
It is safe as long as the reseller is an authorised partner of a licensed CA and the certificate is issued in your name onto your own token. The signature's trust comes from the CA, not the reseller, so the key question is which CA stands behind it.